Frequently asked questions

Yes. By default every transcription runs on a local model on your Mac. Audio and text never leave the device unless you explicitly enable an optional cloud provider with your own API key.

No. VoiceGem is a one-time purchase with lifetime access. You pay once and keep using it — including free updates for the version you bought.

VoiceGem runs on macOS 14.4 or later, on both Apple Silicon and Intel Macs. A few hundred megabytes of disk space are needed for local models.

Yes — students and educators can email us from a school address and we'll send a discount code.

Absolutely. VoiceGem is shaped by its users; feature requests and bug reports are always welcome through our GitHub issues.

Yes. You can deactivate a device and re-activate VoiceGem on a new one at any time from your account, within your plan's device limit.

We do. If you'd like to recommend VoiceGem, you can earn a commission on every sale you refer. Reach out and we'll get you set up.